Generally,all our products will be sent in 1-3 working days,if we do not have in stock,all the products will be sent from the factories directly in 3-5 working days.We will send an confirmation email to our customer before dispatch.
The following situations,our delivery time will even be longer:
1.We have the products in stock,but the plug standard should be changed for local use,it will take 5-7 working days
2.Customized products,we will confirm with our customer first.
3.Products requested for exchange by our customers before dispatch.
We cooperate with DHL/UPS/FEDEX/EMS and many special lines to make delivery fast and efficient.All the products are estimated to arrive in 5-7 days if our customer choose sent by DHL/UPS/FEDEX.If our customer choose the special line,the products will arrive in 4-10 days.
During the epidemic period,all the express will arrive a bit later,for specific time,please subject to the announced time by the official website.
Because of the epidemic,some countries or places may be not reachable,we are so sorry we have to make full refund at our quickest time.
There are some very remote areas,our express may ask for a very expensive fee,our customers can voluntarily choose a full refund or pay for the extra freight cost.The refund will be sent in 1-2 working days by the original payment method.
How to track your product?
We will send our customer an email after dispatch,for traditional express such as DHL or UPS,our customer can track from the offical websites.For special lines,we will send our customer the tracking website,all the last journey can be tracked at www.17track.com.
If you still have any questions,please feel free to contact our after sales email: firstname.lastname@example.org